Privacy Policy

People-Centered Therapies, LLC
DBA The Wellness Center MN

Privacy Policy
Effective Date: March 13, 2026

People-Centered Therapies, LLC, doing business as The Wellness Center MN (“The Wellness Center,” “we,” “our,” or “us”), respects your privacy and is committed to protecting your personal information. This Privacy Policy explains what information we collect, how we use it, and how we protect it.

In certain circumstances, such as when we bill insurance electronically for injury-related services, we are considered a covered entity under the Health Insurance Portability and Accountability Act of 1996 (“HIPAA”). In those cases, your health information is also governed by our separate Notice of Privacy Practices, which explains how we may use and disclose protected health information and outlines your rights under HIPAA.

  1. Information We Collect

We may collect the following types of information:

Personal Information

  • Name
  • Phone number
  • Email address
  • Mailing address (if provided)
  • Date of birth (if required for services)

Appointment and Service Information

  • Appointment history
  • Services you receive and service preferences
  • Intake forms or health related information you voluntarily provide for the purpose of receiving services

We collect health related information only to help us understand your needs, adapt services, and support your safety and wellbeing during sessions.

Payment Information

  • Payment amount, date, and method
  • Limited payment related details as needed to process your transaction

Payments are processed through third-party payment processors and point of sale systems. We do not store full credit card numbers on our systems.

Website and Technical Information

When you visit our website, we may collect:

  • IP address
  • Browser type
  • Device information
  • Pages visited
  • Usage data

This information helps us maintain and improve our website.

We collect and use this information to provide and manage our services, operate our website, communicate with you, and, if you opt in, send wellness-related updates and promotions.

  1. How We Use Information

We use your information to:

  • Schedule and manage appointments
  • Provide massage and wellness services
  • Review intake forms to understand your health related needs and tailor services
  • Communicate appointment reminders, confirmations, and service updates
  • Respond to your questions and customer service inquiries
  • Process payments and manage billing or accounting
  • Maintain and improve our website and services, including troubleshooting and analytics
  • Send promotional emails or text messages about services, special offers, or events (if you have opted in)

You may opt out of promotional communications at any time by following the unsubscribe instructions in our emails or by contacting us directly. Even if you opt out of promotional messages, we may still send you non‑marketing communications, such as appointment reminders or account notices.

We do not sell personal information. We do not engage in targeted advertising or profiling based on your personal information. We do not sell sensitive personal data, including health related information, without your consent.

  1. Cookies and Website Tracking

Our website may use cookies and similar technologies to:

  • Improve website functionality and performance
  • Remember user preferences
  • Analyze website traffic and usage patterns

You can control cookies through your browser settings. Disabling cookies may limit certain website features or functionality.

If we provide a cookie banner or settings tool on our website, you may also use that tool to adjust your cookie preferences.

  1. Sharing of Information

We may share your information with trusted third-party service providers who assist us with:

  • Appointment scheduling and booking systems
  • Payment processing and point of sale services
  • Email or SMS communications (including reminders and newsletters)
  • Website hosting, maintenance, and analytics
  • Data storage or other business support services

These service providers are permitted to use your information only as necessary to provide services to us and are required to maintain reasonable confidentiality and security measures.

We may also disclose information:

  • If required to do so by law, regulation, or legal process
  • In response to lawful requests by public authorities
  • To protect our rights, property, or safety, or the rights, property, or safety of others
  • In connection with a business transaction such as a merger, acquisition, or asset sale, to the extent permitted by law

We will not share your health related information, mobile information or personally identifiable information with third parties for marketing or promotional purposes

  1. Data Security

We implement reasonable administrative, technical, and physical safeguards designed to protect your personal information from unauthorized access, use, or disclosure. These measures may include access controls, secure storage, and practices to limit who within our organization can access personal information.

However, no method of electronic storage or transmission is completely secure, and we cannot guarantee absolute security.

If we become aware of a data security incident involving personal information, we will provide notice as required by applicable law.

  1. Your Choices and Requests

You may request to:

  • Review the personal information we maintain about you
  • Correct inaccurate information
  • Request deletion of certain personal information, subject to our business or legal retention requirements

We may need to verify your identity before fulfilling your request. We may also retain certain information where required or permitted by law, such as for bookkeeping, tax, recordkeeping, or to establish or defend legal claims.

To make a request, please contact us at:
Email: info@wellnesscentermn.com

If you receive promotional emails or texts from us, you may opt out by following the unsubscribe instructions included in those messages or by contacting us using the information above.

  1. Services for Minors

We may provide massage and wellness services to minors with the consent and involvement of a parent or legal guardian.

For clients under the age of 18:

  • A parent or legal guardian must complete required intake forms, provide consent for treatment and be present for treatment sessions.
  • A parent or legal guardian must be present during services for younger minors, consistent with our Minor Client Policy.
  • The parent or guardian is responsible for providing the minor’s contact information, health history, and other required information.

Information about minors, including health-related information recorded in session notes, is maintained as part of the client record and is protected in accordance with this Privacy Policy and, when applicable, our Notice of Privacy Practices under HIPAA.

We do not knowingly collect personal information directly from children under 13 through our website without the involvement of a parent or guardian.

If we learn that personal information has been submitted directly by a child under 13 without parental consent, we will take steps to delete that information

  1. Changes to This Policy

We may update this Privacy Policy from time to time. Changes will become effective when the updated policy is posted on our website and the “Effective Date” is revised.

We encourage you to review this policy periodically to stay informed about how we collect, use, and protect your information.

  1. Contact Information

If you have questions about this Privacy Policy or how your information is handled, please contact us at:

People-Centered Therapies, LLC
DBA The Wellness Center MN
Email: info@wellnesscentermn.com

 

HIPAA Notice of Privacy Practices

People-Centered Therapies, LLC

DBA The Wellness Center MN
Notice of Privacy Practices
Effective Date: March 13, 2026

THIS NOTICE DESCRIBES HOW MEDICAL INFORMATION ABOUT YOU MAY BE USED AND DISCLOSED AND HOW YOU CAN GET ACCESS TO THIS INFORMATION.

Please review it carefully.

Our Legal Duty

When we provide services that are billed electronically to insurance, we are a covered entity under the Health Insurance Portability and Accountability Act of 1996 (“HIPAA”).

We are required by law to:

  • Maintain the privacy of your protected health information (“PHI”)
  • Provide you with this Notice of our legal duties and privacy practices
  • Follow the terms of the Notice currently in effect

How We May Use and Disclose Your Protected Health Information

  1. Treatment

We may use your PHI to provide massage and wellness services, document sessions, and coordinate care when appropriate.

  1. Payment

We may use and disclose your PHI to bill and receive payment from insurance companies, workers’ compensation carriers, or other third parties.

  1. Health Care Operations

We may use your PHI for administrative activities such as quality assessment, training, compliance, and business management.

  1. As Required by Law

We may disclose PHI when required by federal, state, or local law.

  1. Public Health and Safety

We may disclose PHI when necessary to prevent a serious threat to health or safety.

  1. Workers’ Compensation

We may disclose PHI as authorized by and to the extent necessary to comply with workers’ compensation laws.

Uses and Disclosures That Require Your Authorization

We will obtain your written authorization before:

  • Using or disclosing PHI for marketing purposes
  • Selling your PHI
  • Disclosing psychotherapy notes (if applicable)
  • Any other use not described in this Notice

You may revoke your authorization at any time in writing.

Your Rights Under HIPAA

You have the right to:

  • Access and obtain a copy of your PHI
  • Request corrections to inaccurate information
  • Request restrictions on certain uses or disclosures
  • Request confidential communications (for example, to a different address)
  • Receive an accounting of certain disclosures
  • Receive a paper copy of this Notice

To exercise these rights, contact us using the information below.

Our Responsibilities in the Event of a Breach

If a breach of unsecured PHI occurs, we will notify you as required by law.

Complaints

If you believe your privacy rights have been violated, you may file a complaint with us or with:

U.S. Department of Health and Human Services
Office for Civil Rights
www.hhs.gov/ocr/privacy/hipaa/complaints

We will not retaliate against you for filing a complaint.

Changes to This Notice

We reserve the right to change this Notice. Any revised Notice will apply to all PHI we maintain and will be available upon request and on our website.

Contact Information

People-Centered Therapies, LLC
DBA The Wellness Center MN
Privacy Contact: Kara Motta
Email: info@wellnesscentermn.com

 

SMS Terms & Conditions

People-Centered Therapies, LLC

DBA The Wellness Center MN
Notice of SMS Terms & Conditions
Effective Date: August 17, 2026

  • As a subscriber, you will receive automated appointment confirmations, reminders, and exclusive alerts about upcoming salon promotions or last-minute openings. All messages are designed to keep you connected with your stylist and simplify your booking experience.
  • You can cancel the SMS service at any time. Just text "STOP" to the short code. After you send the SMS message "STOP" to us, we will send you an SMS message to confirm that you have been unsubscribed. After this, you will no longer receive SMS messages from us. If you want to join again, just sign up as you did the first time, and we will start sending SMS messages to you again.
  • If you are experiencing issues with the messaging program, you can reply with the keyword HELP for more assistance, or you can get help directly at info@wellnesscentermn.com or (612) 727-2989.
  • Carriers are not liable for delayed or undelivered messages.
  • As always, message and data rates may apply for any messages sent to you from us and to us from you. You will receive timely appointment reminders, exclusive service promotions, and priority alerts for last-minute openings. If you have any questions about your text plan or data plan, it is best to contact your wireless provider.
  • If you have any questions regarding privacy, please read our privacy policy: https://www.wellnesscentermn.com/privacy-policy/